Welcome to CHIPPAYI. By accessing or using our website (https://chippayi.com/), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

• These Terms govern your use of the CHIPPAYI website and services.
• By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.
• CHIPPAYI reserves the right to update or change these Terms at any time.

2. Products & Services

• We specialize in premium perfumes and fragrance collections.
• Product descriptions, images, and pricing are provided for informational purposes. While we aim for accuracy, minor variations may occur.
• Availability of products is subject to stock.

3. Orders & Payments

• By placing an order, you agree to provide accurate and complete details.
• All payments must be made using the available secure payment methods.
• CHIPPAYI reserves the right to cancel or refuse any order in case of fraudulent activity, pricing errors, or stock unavailability.

4. Shipping & Delivery

• Orders are processed and shipped within the timelines mentioned on our website.
• Delivery times may vary depending on location and courier services.
• CHIPPAYI is not liable for delays caused by courier partners, unforeseen circumstances, or force majeure events.

5. Returns & Exchanges

• Returns, replacement, and refunds are subject to our Refund and cancellation Policy (provided separately).
• Certain items, such as customized or perishable products, may not be eligible for return.
• Refunds, where applicable, will be processed to your original payment method within the timelines mentioned in our policy.

6. Intellectual Property

• All content on this website (logo, images, designs, text, etc.) is the property of CHIPPAYI and protected under applicable copyright/trademark laws.
• You may not copy, distribute, or use any content without prior written consent.

7. Limitation of Liability

• CHIPPAYI will not be held liable for indirect, incidental, or consequential damages arising from the use of our products or website.
• Perfume sensitivities/allergies vary by individual. Customers are responsible for reviewing ingredients before use.

8. Privacy Policy

• Your personal information is collected, used, and protected as per our Privacy Policy.
• We do not share your personal data with third parties without consent, except as required by law.

9. Governing Law

• These Terms & Conditions are governed by the laws of Kerala, India
• Any disputes shall be resolved in the courts of India.

10. Contact Us

For questions or concerns regarding these Terms, please contact us at:

📩 Email: mohammedshifas707@gmail.com
📞 Phone: 7560930951
📍 Address
 4th floor Oberon Mall, Edapally
 Kochi, Kerala 682024 

 3rd floor at Centre Square Mall,
 Mahatma Gandhi Rd, Rajaji Junction, 
 Kochi, Ernakulam, Kerala 682035