Refund policy

At Chippayi, we take great care to ensure that every fragrance is properly packed, sealed, and delivered to you in excellent condition.

Due to the nature of our products, all fragrance, perfume, decant, sample, and car spray purchases are non-returnable and non-refundable.

Once an order has been placed and shipped, we do not accept returns, exchanges, or refund requests for reasons including:

We strongly recommend reviewing the product details and fragrance description carefully before placing your order.

If your order arrives damaged, leaking, or contains an incorrect product, please contact us as soon as possible after delivery.

You may be asked to provide clear photographs or videos of the package and product so that we can investigate the issue.

If the issue is confirmed to be an error on our part, Chippayi may, at its discretion, provide a replacement or another appropriate resolution.

Orders cannot be cancelled once they have been processed or dispatched for delivery.

By placing an order with Chippayi, you acknowledge and agree to this No Return & No Refund Policy.

We encourage customers to read the product descriptions carefully and choose their fragrances thoughtfully before completing their purchase.

Thank you for choosing Chippayi.

The next era of resilient power.